Faq

About Choco Fondue

Choco Fondue is owned by a passionate entrepreneur from the GCC, who believes in crafting high-quality desserts made with natural flavors. From live-cooked waffles and churros to rich fondues; every treat is designed to bring and indulgence to dessert lovers.

Choco Fondue was established in 2012, bringing unique live cooking dessert experiences to the community. While we’ve been around for quite some time, we’re always excited to grow and share our passion with more customers, continuously improving our offerings and expanding our presence.

Choco Fondue is a proudly local brand based in Dubai, UAE, specializing in live cooking desserts and beverages. While we currently operate in Dubai, we are open to future expansion opportunities.

Our specialty is live cooking desserts and beverages, offering an immersive experience where guests can watch their treats being freshly prepared. Our menu features signature fondues, delicately crafted crepes, crispy waffle churros, and fluffy Dutch pancakes, all made to order for the perfect balance of taste and texture. Complementing these delights, we serve a variety of refreshing beverages, including vibrant mocktails, creamy milkshakes, wholesome smoothies, and trendy bubble teas and fruit teas, ensuring a flavorful experience for every palate.
Please note that our shop menu is slightly different from our catering menu. This slight variation is to ensure optimal quality and presentation for off-site events.

Our Signature Fondue is a customer favorite. This delightful offering features fresh fruits or marshmallows, served with your choice of rich, melted Belgian milk, dark, or white chocolate for dipping. It’s a perfect treat for those who love the combination of fresh ingredients and indulgent chocolate.

Location & Hours

Social Distrikt, Dubai Mall Fountain Views, Downtown Dubai

11:00 AM – 11:00 PM Daily

Instagram: ilovechocofondue
Facebook: chocofondue.ae
TikTok: chocofondue.ae
Website: http://chocofondue.ae

Currently, we have one location in Downtown Dubai. However, we actively participate in food festivals and major events across the UAE, bringing our live cooking desserts and beverages to various venues. Keep an eye on our social media for updates on future locations!

Ordering & Delivery

Yes, we offer takeaway options from our shop. For delivery, we are available on different delivery platforms.

We do offer some vegan options for our smoothies and milkshakes. We offer limited-edition flavors for our smoothies and milkshakes. Our menu features new flavors from time to time.

Currently, we do not offer gluten-free options. However, we are exploring the possibility of including them in the future.

Catering Services

Attached are our catering packages. For more information, please send WhatsApp to +97156-7251577.
Please note that the response time may be up to 24 hours.

Yes, our minimum order for catering is 1000 Dhs (excluding transportation charges).

Yes, we offer catering services throughout the UAE; however, please note that transportation charges will apply based on the location.
The following are the prices for transportation to all emirates:

Dubai: 350 Dhs
Sharjah: 400 Dhs
Ajman: 400 Dhs
Abu Dhabi: 700 Dhs
Other Emirates: 700 Dhs

We recommend booking at least two weeks in advance, especially during high season. For smaller caterings, a minimum of one week’s notice may be possible, subject to availability.

Our catering payment terms are as follows:

Deposit: A 50% advance payment is required at the time of booking to confirm your reservation.
Final Payment: The remaining 50% is due on the day of the event, prior to our departure from the venue.
These terms ensure that we can adequately prepare for your event and deliver the highest quality service.

 

 

 

 

 

 

 

We cater to a variety of events, including weddings, corporate functions, birthday parties, school events, and private gatherings. No event is too big or small for us!

Yes, we can create custom packages tailored to your event. Whether you want to add extra stations, specific desserts, or personalized decorations, we’re here to help.

Yes, our staff can be present to assist with live cooking, serving guests, and ensuring a smooth experience.

Absolutely! We’d love for you to visit our shop at Social Distrikt, Fountain Views, Dubai Mall, Downtown Dubai, and experience our desserts firsthand. Feel free to discuss your event requirements with us during your visit.

Our live cooking stations come fully equipped with professional machines, the highest quality of ingredients, and decorative setups to match your event’s theme. We handle the complete setup and cleanup.

Our portions are perfect for individual enjoyment, though they can easily be shared if desired.

Payments & Policies

We require a 50% deposit to confirm your booking, with the remaining balance due on the event day (prior to our departure from the venue). Payment methods include bank transfer, credit card, or cash.

We require a 50% deposit upon booking to confirm your spot. We understand that unforeseen circumstances may occur, and we will accommodate cancellations, although cancellation fees will apply.

Once your order is placed, you will receive a confirmation via email containing all the order details. If you have any questions or need further assistance, our customer support team is here to help. Please feel free to reach out to us.

For cancellation or changes to an order, please contact us immediately if you need to make any changes or cancel your order. While we aim to accommodate these requests, please note that if the order has already been prepared or dispatched, modifications may not be possible. Our team will guide you through the available options based on your order status.

Promotions & Loyalty

We occasionally offer special promotions, seasonal discounts, and loyalty programs. To stay updated on our latest offers, please follow us on our social media channels. If you have any questions regarding current promotions, our customer support team will be happy to assist you.